International Service Training takes place in Seoul for service engineers
- 2009-02-23 17:07:29
Humanmeditek held 7th IST (International Service Training) at Venture Center in Seoul, Korea during February 9 to 15. IST is the annual educational training to develop the SVC of HMTS for regional service engineer regarding the end-users satisfaction. The participants were total eleven engineers from seven different countries such as Greece, Poland, Serbia, Russia, Egypt, Australia, and Mexico.
As an instructor team, five Humanmeditek’s CS (Technical Service, Professional Service) staffs enthusiastically contributed for the training program during the trainees’ staying in Korea.
Mainly, three issues were the main purpose of the IST 2009.
First, HMTS-142 Instruction: New flagship Low Tem Plasma Sterilizer HMTS-142 with embedded system has been released since November 2008 at MEDICA 2008, the product has been attracted so many people who are involved CSSD, OR, and endoscope. In terms of HMTS-142 model has adopted completely different operating system that called embedded system and installed bigger volume of chamber, a lot of parts are differ from previous model. The instruction involved HMTS-142 was provided to regional engineer to manipulate customers’ requirement for new product.
Second, Advanced Tech. Instruction: When Humanmeditek gives instruction as a unit of HMTS installed, instructor explains with only one HMTS unit. Therefore, trainer couldn’t provide various educations. Fortunately, IST 2009 gives introduction with all kind of HMTS Also they had been instructed base on the theory without product. But it was possible to give instruction through IST. Three models, HMTS-SES, 80, 142, were brought to give practical instruction effectively. After all, engineers were able to obtain dynamic education effectively.
Third, new engineer Instruction for HMTS: Six engineers from Greenpol / Poland, PTM D.O.O/ Serbia, and Rosslyn medical/ Russia were new for the HMTS. They could have good opportunity to meet HMTS series with good initial education and also spend time with Humanmeditek staffs directly.